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The International Journal of Arts & Sciences’ (IJAS) international conference will be hosted at the University of London Student Central, Malet Street, London WC1E 7HY, UK, from 8 to 11 November 2016. We thank the University of London for making their premises available for this annual event.

We also thank Al Ain University of Science and Technology, in the United Arab Emirates, for sponsoring this event.

Tuesday, November 8 • 12:15 - 12:30
ARE CUSTOMERS WILLING TO ACT BEYOND POSITIVE WORD-OF-MOUTH AFTER SERVICE RECOVERY? A PLS-SEM APPROACH IN THE RESTAURANT INDUSTRY

Tuesday November 8, 2016 12:15 - 12:30
Room 3B University of London Student Central, Malet Street, London WC1E 7HY, UK